Autonomous AI Agents

Agentic Bot

Deploy autonomous agents that understand intent, execute multi-step tasks, and transfer context to human teams when needed.

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Overview

Agentic Bot goes beyond scripted replies. It combines language understanding, tool execution, and policy guardrails so your digital agents can complete real work such as account lookups, ticket creation, and appointment booking.

Key Highlights

  • Intent and entity extraction across 50+ languages
  • Tool-connected agents that call your CRM, ERP, or payment APIs
  • Confidence-based escalation to live agents with transcript continuity
  • Prompt and response audit history for governance teams
  • Reusable agent skills for onboarding, support, and retention flows

Popular Use Cases

  • Self-service account balance and statement requests
  • Lead qualification with CRM enrichment
  • Returns and refund triage with policy-aware decisions
  • Internal IT helpdesk automation for employee requests

Combine modules to build a complete communication stack on one SaaS foundation.

WhatsApp Business API

Launch verified WhatsApp conversations at scale with template governance, session management, and commerce-ready messaging flows.

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RCS Messaging

Deliver branded rich messages with carousels, verified sender identity, and interactive actions on supported Android devices.

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Unified Chat

Give support and sales teams one inbox for WhatsApp, RCS, and web chat conversations with smart assignment and collaboration.

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