Process Orchestration

Workflow Automation

Model customer journeys visually and trigger messages, API calls, and agent tasks from a single automation layer.

Book a Demo View Pricing

Overview

Workflow Automation helps operations teams connect marketing, support, and backend systems. Build event-driven processes that react to customer behavior, schedule follow-ups, and keep every step auditable.

Key Highlights

  • Drag-and-drop journey designer with version history
  • Event triggers from webhooks, CRM updates, and channel events
  • Conditional branches with wait steps and retry policies
  • Native connectors for messaging, bots, and external REST APIs
  • Execution logs with step-level success and failure detail

Popular Use Cases

  • Post-purchase nurture sequences across WhatsApp and email touchpoints
  • Renewal reminders with escalation to account managers
  • Service ticket workflows that sync with helpdesk platforms
  • Onboarding checklists for SaaS trial activation

Combine modules to build a complete communication stack on one SaaS foundation.

WhatsApp Business API

Launch verified WhatsApp conversations at scale with template governance, session management, and commerce-ready messaging flows.

Learn More

RCS Messaging

Deliver branded rich messages with carousels, verified sender identity, and interactive actions on supported Android devices.

Learn More

Agentic Bot

Deploy autonomous agents that understand intent, execute multi-step tasks, and transfer context to human teams when needed.

Learn More